The funding gap lives in a spreadsheet nobody trusts
Most billing departments run CIT from a spreadsheet, a stack of printed contracts, and a lot of phone calls. The biller knows which deals are stuck. The accounting manager guesses. The GM finds out when cash flow tightens. By the time anyone has a clean answer, someone has already called the lender three times.
The problem is not effort. It is that the data is scattered: the DMS has the deal, the lender has the funding status, the biller has the reason it is stuck, and the trade payoff is tracked in a third place. No one system shows all of it.
One lifecycle for every CIT deal
Voltra is where your team creates CIT deals and moves each one through its funding lifecycle. Every action is timestamped and written to a full audit history, so anyone with access can see exactly what happened and when.
Beyond status transitions, the biller can unwind a deal that fell apart, assign themselves or another biller, and toggle the pending flag. Notes attach to any deal with full create, edit, and delete. Every one of those actions writes a row to the deal's history. For the CIT workflow, Voltra is the system of record.
See every unfunded deal, right now
Open Voltra and the unfunded deals are in front of you: which ones are open, which are pending, and which have been sitting long enough to ask why. No rebuild, no pivot table, no morning call with the biller to reconstruct the list.
The list is already there when the biller sits down
The billing team used to start the day by pulling a funding report from the DMS, cross-referencing it with the spreadsheet, and calling the lender on anything that looked off. With Voltra, every open CIT deal is already in the queue, with its current status and any delay reason attached, from the prior day's work.
Track funding delays and the reason a deal is stuck
When a deal is not funding on time, there is a reason. Stipulations outstanding. Missing documents. A lender hold. Voltra lets the biller set a funding-delay reason on any deal from a configurable picklist and clear it when the deal moves. The history records when the delay was logged and when it was resolved.
The delay-reason field does two things at once. The reason gets out of the biller's head and into a shared place the whole team can see immediately. Run 30 days of that data and you have a real picture: which lenders hold deals longest, which delay reasons keep repeating, where exactly the process is breaking down.
Track payoffs and titles on trade-ins
Trade-in payoffs are their own workflow. Voltra tracks four milestones per deal, each one a discrete toggle that the biller flips when it happens:
Accounting and the GM can see exactly where every trade payoff stands without tracking down the biller. Nothing falls through because the lender got the payoff but the title never came back. For the full title lifecycle after the payoff clears, see title tracking.
GL-funded mode: status that keeps itself current
When your store runs in GL-funded mode, Voltra derives each deal's funding status directly from the GL. The moment a deal posts to the right GL account, the CIT status updates automatically. Manual status edits are blocked server-side in this mode, so the GL is always the authoritative source and your CIT list stays accurate without anyone touching it. (For more on how Voltra works with your GL, see GL reconciliation.)
For dealers who do not use GL-funded mode, the biller works the status manually. Either way, the list is current.
Bulk updates from lender files
At the end of a funding run, most billers have a file from the lender: a CON-Status export or an Upstart funding report. Upload that file to Voltra and it bulk-updates the matching CIT deals in one pass. Instead of opening fifty deals and changing status one at a time, the whole day's funding closes out in one upload.
Who works CIT in Voltra
Different roles see what they need, scoped by location. The biller works the full queue. Accounting sees the funding picture. F&I managers can see their outstanding contracts. The GM sees the summary without getting into the queue.
Sits on top of your DMS. Never writes back.
Voltra is additive. It reads deal and funding data from the systems you already run and never writes back to your DMS. Your DMS stays your system of record for the deal itself. Voltra is where the billing and accounting team works the CIT lifecycle, and for that workflow, Voltra is the system of record.
Nothing gets ripped out or migrated. Your existing setup stays intact. For more on how Voltra connects to your stack, see how multi-source integration works. For all operational modules, start at all features.